Last updated: April 11, 2026
By accessing or using the Habitu platform ("Service"), operated by Habitu Technologies ("Company," "we," "us"), you agree to be bound by these Terms of Service. If you do not agree, do not use the Service.
Habitu provides a guest intelligence and loyalty platform for restaurant brands, including branded consumer applications, guest grouping, Reach Out management, and analytics dashboards. The Service integrates with point-of-sale systems to track guest visits and enable targeted communications.
The Service is intended for use by registered businesses operating in the food and beverage industry. By using the Service, you represent that you have the authority to bind your business to these Terms and that your business is lawfully operating in its jurisdiction.
You must provide accurate and complete information when creating an account. You are responsible for maintaining the confidentiality of your account credentials and for all activities that occur under your account. Notify us immediately of any unauthorized use.
You agree not to:
You retain ownership of all customer data collected through your use of the Service. We process this data on your behalf to provide the Service. We do not sell, share, or use your customer data for purposes other than delivering the Service to you. Upon termination, you may request export of your data within 30 days.
Pricing is as described on our Pricing page and in your service agreement. Fees are billed monthly or annually as selected. All fees are non-refundable unless otherwise stated. We reserve the right to modify pricing with 30 days' written notice.
The Service, including its design, code, features, and documentation, is owned by Habitu Technologies and protected by intellectual property laws. Your branded consumer app is built using our platform but branded to your specifications. You retain rights to your brand assets; we retain rights to the underlying platform.
We strive for high availability but do not guarantee uninterrupted access. We may perform maintenance with reasonable notice. We are not liable for downtime caused by factors outside our control, including internet disruptions, third-party service outages, or force majeure events.
To the maximum extent permitted by law, Habitu Technologies shall not be liable for any indirect, incidental, special, consequential, or punitive damages, or any loss of profits or revenue, whether incurred directly or indirectly. Our total liability for any claim arising from these Terms shall not exceed the amount you paid us in the 12 months preceding the claim.
Either party may terminate the agreement with 30 days' written notice. We may suspend or terminate your access immediately if you violate these Terms. Upon termination, your right to use the Service ceases. Sections regarding data ownership, liability, and governing law survive termination.
These Terms are governed by the laws of the United Arab Emirates. Any disputes arising from these Terms shall be resolved through the courts of Dubai, UAE.
We may update these Terms from time to time. We will notify you of material changes via email or through the Service. Continued use after changes take effect constitutes acceptance of the revised Terms.
Questions
Reach out at hello@habitu.io. We answer every email within one business day.