Dubai's F&B market is one of the most competitive in the world. Over 1,200 new restaurant licenses are issued every year. The brands that survive aren't the ones with the best food. They're the ones that know their guests.
new restaurant licenses per year
dining out frequency per week
revenue lost to delivery commissions
Dubai's restaurant scene is unique. High expat turnover means your customer base changes constantly. Delivery aggregators like Talabat and Deliveroo command 25-30% commissions and keep all the customer data. Competition is fierce: a customer who doesn't feel recognized has 50 alternatives within walking distance.
At the same time, Dubai customers are digitally savvy. Smartphone penetration is 99%. Customers are comfortable with apps, QR codes, and digital payments. The behavioral infrastructure for a direct customer channel is already in place. What's missing is the platform.
The guest app ships in Arabic and English, right-to-left included — which in a city this transient means the app reads correctly for whoever is holding the phone.
Dubai's population turns over fast. Members and order history sit with your brand rather than the POS, so the record of who came back outlives any one year's residents.
Native integrations with the two dominant POS platforms in the UAE. Every transaction tracked automatically. Your team doesn't change how they work.
30-minute demo configured to your brand. No slides, no fluff.