Australia · ANZ

Own the guest, not just the transaction.

Australian delivery has collapsed into a two-platform market, and both still take 30%+ and keep your customer. A branded channel is how you stop renting access to your own regulars.

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Pretzel Australia runs its guest app on Habitu. Their screens are the ones on our homepage.

By the numbers

The Australian market.

27,600+

cafés trading across Australia

95%

of in-person card payments are contactless

30%+

effective commission on delivery orders

What makes Australia different

Cashless by default. Squeezed by two platforms.

Australia is one of the most cashless countries on earth: roughly 95% of in-person card payments are contactless, and 99.5% of transactions under a hundred dollars never involve cash. Your guests already pay by phone. The behaviour a direct channel depends on is not something you have to teach them.

Delivery went the other way. Deliveroo left in 2022 and Menulog followed in November 2025, leaving two platforms that still charge north of 30% once fees are counted, and that keep the customer relationship. Every order through them is revenue you share and a guest you never learn anything about. The alternative is not to abandon delivery. It is to own a channel where the margin and the data are yours.

What you get

Built for how Australia actually trades.

Square-native, the way AU runs it

Square processes payments in Australia and Habitu's integration covers orders, catalogue and customers. Every transaction is tracked without your team changing anything at the counter.

A channel the aggregators do not own

Orders placed in your own app carry no per-order commission and no shared customer. With delivery down to two platforms still taking 30%+, the difference compounds on exactly the guests who already know you.

Your brand, not ours

Your name, colours and type on the app your regulars download. No Habitu logo anywhere a guest can see it, and the member list stays with the brand rather than the POS.

One score for the whole business

Pulse reads visit frequency and spend across sites and surfaces what moved, which matters more the more locations you are trying to read at once.

Who it’s for

Built for Australian hospitality brands.

—Specialty coffee and café groups in Melbourne and Sydney
—Fast-casual chains scaling past their first few sites
—Multi-site operators on Square who want their own app
—Brands paying aggregator commission on guests who already know them

Works with your POS

Square. Native.

Habitu's Square integration covers orders, catalogue and customers, and Square processes payments in Australia. Every transaction is tracked automatically, and your team does not change how they work.