Australian delivery has collapsed into a two-platform market, and both still take 30%+ and keep your customer. A branded channel is how you stop renting access to your own regulars.
cafés trading across Australia
of in-person card payments are contactless
effective commission on delivery orders
Australia is one of the most cashless countries on earth: roughly 95% of in-person card payments are contactless, and 99.5% of transactions under a hundred dollars never involve cash. Your guests already pay by phone. The behaviour a direct channel depends on is not something you have to teach them.
Delivery went the other way. Deliveroo left in 2022 and Menulog followed in November 2025, leaving two platforms that still charge north of 30% once fees are counted, and that keep the customer relationship. Every order through them is revenue you share and a guest you never learn anything about. The alternative is not to abandon delivery. It is to own a channel where the margin and the data are yours.
Habitu's Square integration covers orders, catalogue and customers, and Square processes payments in Australia. Every transaction is tracked automatically, and your team does not change how they work.
30-minute demo configured to your brand. No slides, no fluff.