What to do after you're live. Identity capture at the counter, your first Reach Out, reading Pulse for the first time, and the small set of behaviors that decide whether the program compounds or stalls.
You signed up this morning and your app is live this afternoon. Here's the sequence to run for the next thirty days, identity capture, first Reach Out, first Pulse read, first saved guest.
Lesson 02 · 5 minThe single behavior that determines whether your program works: cashiers asking for phone numbers. Everything else is downstream of this one ritual.